Why is the module not working and how can I fix it?

Sometimes during installation or after it something does not work. This is a common occurrence for programmers.

Let's say you installed the add-on correctly, namely:

1. If this is an archive xxx.ocmod.zip, then through the installer in the admin panel;
2. And if these are just files, then you uploaded them via FTP to the required folder.

After installation, it is important not to forget to update the modifiers and check all the boxes for the administrators group ( screenshot ) .

We will help you solve your problem with the display of the module or its performance!

What to do if the module still does not function or the site even starts showing an error?

In many cases, you or someone else has already made many changes to the code on your site; a non-standard template and many modules may have been installed.

Any modifications that make your engine less similar to the standard one may cause the new module to launch incorrectly.

Many add-ons make their changes to the code using the install.xml file in the .ocmod.zip archive. This modifier automatically edits the necessary files according to the instructions prescribed by the developer. Of course, all these rules are created for the CMS “out of the box”.

So, if you have an error or some other bug, then:

1. Enable PHP error reporting on your site and try to fix the situation yourself.
2. Please contact us with your questions via email or Telegram chat.